“Your flexibility and organizational abilities were well-honed to handle all aspects of this event. The professional manner and attention to detail to the needs of all involved was appreciated by both the Pharmacia staff as well as the invited participants.”
L.B-Sc,
PHARMACIA

Customer Satisfaction

DONOVAN by design inc. is dedicated to excellence and customer satisfaction.

We strive to complement the expertise and skills present in your organization. Whether that means we partner with you as your own in-house event planning team, or work seamlessly with your existing team, we are personally committed to your success.

We provide the creative management and execution of events and incentive programs. Your team provides the understanding of your company environment, culture, products and markets. Keeping our roles and responsibilities clear enables you to choose program options based on clear objectives and complete information.

12 good reasons to choose DONOVAN by design inc.:

Bringing people together is a major investment of time, money and reputation. Our success is a measure of your satisfaction. We deliver on a dozen key factors.

1. Innovative Year to year, we come up with innovative new ideas to excite people about your event. We constantly monitor market trends and developments in the travel and meetings industry in order to find/identify the ideal solution for your specific needs.

2. Enjoyable We’re happy when you’re happy, so we customize programs that ensure each of your invitees—business leaders, sales associates, key clients, employees, or dignitaries—experiences a memorable event.

3. Timely We delivered a unique, expertly planned program tailored to your specifications and objectives on time, every time, and within budget

4. VIP Service Everyone we treat is a VIP. They have worked hard to earn the privilege of attending your event, and deserve to be treated as top producers.

5. Continuity Our team is staffed by long-standing members. One representative or more as required deals with you throughout your project.

6. Big Picture We work with you to understand your company, environment, culture, products and markets

7. Full-service We have in-depth expertise in planning, logistics and production, and a wide network of reputable contacts and suppliers to meet your every need and expectation.

8. Flawless delivery No detail, however small, is overlooked.

9. Flexibility Plans change. We anticipate your needs and, as a boutique operation, can respond quickly with attractive options.

10. Value We understand that every dollar you spend is expected to turn a profit that translates into lasting success in the market. We tailor our services to your needs and budget.

11. Open communications We keep the channels open with everyone on your team through regular meetings, checkpoints, critical path, group distribution lists.

12. Personal service We’re proud of the genuine concern and caring we extend to your situation/business.